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Manager Cybersecurity Operations

Hybrid | Eagan, Minnesota
Job ID: R0004440 Career Area: Information Technology Date Posted: 03/22/2024
About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

Blue Cross Blue Shield of Minnesota is hiring a Manager, Cybersecurity Operations in Eagan, MN. This individual will be responsible for leadership, employee development and management, financial planning and management. Responsible for defining and directing the overall security monitoring, cyber threat, and incident response capabilities within the security operations team and directing activities to achieve the mission of BCBSM Information Security.

A Day in the Life:

  • Leads the response to events reported as possible information security incidents, determines validity and priority of incidents, and owns the formal incident management process.
  • Proactively manages Blue Cross Blue Shield of Minnesota's network and computer resources for the risk of information security breaches, and coordinates any services providing alerting and/or monitoring.
  • Oversees defensive controls intended to prevent and proactively manage cyber security intrusions.
  • Leads the monitoring of external information regarding emerging security threats and mitigations, including vulnerabilities, malware, and patches.
  • Oversees the execution of periodic security scans of host systems, networks, and other resources, to support security vulnerability management processes.
  • Leads penetration testing of internal BCBS infrastructure and vendor applications, and coordinates third-party testing efforts.
  • Reviews digital assets to support both intrusion prevention and other needs of the company; may include coordination of third-party forensic work.
  • Develops and documents internal standards regarding technical security controls, platform hardening, product requirements, and technical security exceptions.
  • Directs and mentors professional staff members in the security operations team.
  • Manages the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines.
  • Responsible for performance evaluations, coaching, skill and career development, policy administration, performance management and behavior of employees.

Nice to Have:

  • Bachelor's degree / Masters degree in Information Assurance/Security is desirable.
  • Relevant cybersecurity certification(s): CISSP, GCIH, GCFA, CEH, CHFI.
  • Cloud Service Provider Certification (e.g., AWS Cloud Practitioner, Azure Fundamentals, etc.) – required within 1 year of employment.
  • Previous experience in an agile/product-led operating model.
  • Previous experience in health management/insurance field.
  • Previous experience transforming and automating security operations, threat hunting, and incident response workflows via SOAR, CI/CD, and related tools.

Required Skills and Experiences:

  • 6+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
  • 3+ years of experience leading and developing personnel.

  • Deep technical understanding and exposure to SIEM, vulnerability scanning and management, DLP, incident response planning and execution, EDR, IDS/IPS, content filtering, and penetration testing.

  • Strong leadership skills with the related ability to generate ideas, support and commitment from those affected by the position and work cooperatively with them to accomplish company, division and project objectives.

Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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