Intern - Continuous Improvement
Hybrid | Eagan, MinnesotaBlue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.
Program Duration:
Our program runs approximately 40 hours per week, June through mid-August.
What you will do:
This role is crucial as it supports the continuous improvement team within the execution, value, and delivery function. The intern will help identify, support, and execute on operational and internal process improvement initiatives centered around creating efficiencies. By working across various cross-functional areas, the intern will gain exposure and help with connecting key threads across the organization. This position involves collaborating and coordinating with various project stakeholders, including senior management, team managers, and team members. Additionally, the intern may manage small departmental and organizational projects as assigned.
Your responsibilities:
- Receives guidance and direction on routine or structured work assignments.
- Assists in developing recommendations to solve problems.
- Supports the creation of templates, agendas, and relevant execution/delivery materials.
- Partners with departments or business areas to identify needs and prioritize activities based on provided timelines. May update project plans, timelines, and deliverables.
- Participates in department and project planning/organizational activities.
- Assists in coordinating projects and related activities to ensure work progresses on schedule.
- May prepare presentations to report findings or provide status updates to supervisors or project leaders.
- Actively engages in and documents discussions during assigned workgroups, committees, and project meetings.
- Performs other duties as assigned.
Requirements:
- High School degree or equivalent
- Junior, Senior or recent college graduate
- Majors: Public Health, Business, Healthcare Management, Pre-Med w/interest in business or related fields
- Current student pursuing 4-year degree
- Excellent organizational skills and detail orientated mindset
- Ability to manage multiple projects and tasks in a timely manner
- Strong verbal, written, and presentation communication skills
- Creative problem-solving skills
- Self-motivated, ability to work independently and collaboratively with team members
- Receptive to feedback and applies learnings
- Capability to work in a hybrid environment, both at home and onsite at least 2 days per week.
Preferred:
- Project and time management skills
- Interest in process improvement and product management
- Ability to problem solve and be agile
- Intermediate to Advanced Microsoft skills (Word, Excel, PowerPoint, Teams, Visio)
- Interest in business and healthcare/insurance
- Ability to collect and analyze data, organize, and share findings
- Self-starter seeking out and creating opportunities for improvement in the organization
- Ability to be innovative and find ways to incorporate learnings/resources to projects
- Strong work ethic
- Familiarity with LEAN/Six Sigma Methodologies
Perks of interning at BCBSMN:
- Real project impact: Dive into meaningful projects that matter. Your contributions will shape our success, and you’ll see the tangible results of your work.
- Enterprise-wide network: Connect with individuals across the organization. Forge relationships, learn from diverse perspectives, and expand your professional circle.
- Continuous learning: Every day is a chance to learn. On-the-job experiences will sharpen your skills, accelerate your growth, and propel your career forward.
- Planned personal and professional development events
- On-site cafe - breakfast, lunch and grab & go items available
- Free parking
- Business casual attire
- On-site fitness center
- Hybrid environment
Compensation and Benefits:
Pay Range: $22.00 - $23.00 - $24.00 Hourly
Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.
We offer a comprehensive benefits package which may include:
- Medical, dental, and vision insurance
- Life insurance
- 401k
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VPTO)
- And more
To discover more about what we have to offer, please review our benefits page.
Make A DifferenceBlue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.
All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.
Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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