A Career of Your Calling

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have 

We are looking for a passionate, hard-working health payer technologist who can help us build innovative experiences that will support Blue Cross’s mission to inspire change, transform care and improve health for the people we serve. In this role, you will apply your healthcare domain knowledge and technical expertise to analyze and document system requirements, while leading the agile delivery of technology solutions for both internal and external stakeholders.

A Day in the Life

• Document system requirements for a variety of systems that make up the BlueCross claims payer ecosystem. Technologies leveraged include but are not limited to Facets, Salesforce, Pega, and internally built cloud-based applications and web portals using SQL, AWS, Azure, Java, JavaScript, and Python. 

• Act as scrum master and delivery coordinator on one or more scrum teams to apply agile delivery concepts to iteratively deliver value to business partners and customers.  

• Work with product owners, business stakeholders, architects, developers, technical leadership to analyze and plan technology solutions for business needs. 

• Apply health care data domain and technical knowledge to technical problem solving, triaging of incidents, and debug issues. 

• Help translate business needs into and technical solution designs.

• Contribute creative solutions using generative AI and cloud technology, following design standards and governance.

• Help plan and/or perform system administration activities including data loading, data migration/conversion, data clean-up tasks, system integration monitoring, etc. 

• Research technology trends and contribute to designs and platform decisions. 

• Mentor, lead, train other team members. 

• This job may include on-call duties. 

Required Skills and Experiences

• 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered. 

• Cloud Service Provider Certification (e.g., AWS Cloud Practitioner, Azure Fundamentals, etc.) – required within 1 year of employment. 

• Creative thinking, strong communication skills, creativity, curiosity, self-motivated, time managements skills. 

• Strong configuration and administration experience with: Systems, Pega Workflow, Pega Robotics, SAP, ServiceNow, and/or Salesforce.

• Knowledge, experience, and familiarity with requirements documentation including detailed technical mapping.

• High school diploma (or equivalency) and legal authorization to work in the U.S. 

Preferred Skills and Experience 

• Bachelor’s Degree. 

• Experience with agile, DevOps, IT Service Management, and other development and support processes and methodologies. 

• In depth prototype design and implementation experience. 

• Experience with: SQL, ETL (e.g., Glue, Talend), Cloud (Azure, AWS), GitLab, Jira, Microsoft Teams, ServiceNow, data modeling, requirements gathering.

• Experience with claims processing systems, internally developed web portals and APIs, Salesforce or other CRM.  

• Experience with system integrations (real-time, batch, API, streaming) 

• Worked in an organization of 250 or more users with experience providing user support, training, and data cleanup and/or data migration. 

Compensation and Benefits:

Pay Range: $100,000.00 - $135,000.00 - $170,000.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days a week—one designated anchor day with your team, and one day of your choosing. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.