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Systems Engineer - Jira

Hybrid | Eagan, Minnesota
Job ID: R0006032 Career Area: Information Technology Date Posted: 12/10/2025
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About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Blue Cross and Blue Shield of Minnesota is seeking a Systems Engineer with strong Jira platform experience to join our Business Operations Technology team. In this role, you will collaborate closely with Scrum Masters and business stakeholders to ensure projects are accurately configured, aligned, and maintained across the organization.


The Systems Engineer is responsible for the execution of standards and guidelines that drive the design of technology solutions including implementing solutions requiring integration of multiple platforms, operating systems, servers and applications across the enterprise. Performs analysis and evaluation of customer technical and analytical requirements. Plans, develops, tests and documents systems and provides follow up to ensure success of the environment. Responsible as a technical resource in at least one critical service or technology and applies knowledge in at least one area.


Your Responsibilities

  • Conducts detailed analysis and study of customer requirements for new or existing projects to determine feasibility, cost and time required, and compatibility with current systems and hardware capabilities.

  • Develops and documents the framework for integration and implementation for changes to technical standards.

  • Develops moderate to complex infrastructure interactions to ensure the security, stability, recoverability, and access to systems and information.

  • Participates in cross-functional initiatives on the development and implementation of enterprise-wide major installations, upgrades and process changes.

  • Facilitates knowledge sharing by creating and maintaining detailed, comprehensive documentation and diagrams.

  • Provides technical guidance to others as appropriate.

  • Tracks industry trends and maintains knowledge of new technologies to better serve the enterprise architecture needs.

  • Performs systems support activities and may include required participation in an on-call rotation for support of systems outside of normal business hours.

  • Participates in structured cross-functional processes including architecture, change, risk, resiliency, incident, problem, CMDB, and asset management.

Required Skills and Experience

  • 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
  • Cloud Service Provider Certification (e.g., AWS Cloud Practitioner, Azure Fundamentals, etc.) – required within 1 year of employment
  • Demonstrated knowledge of infrastructure design, implementation, administration, planning, developing Demonstrated knowledge of technical, business, and industry.
  • Strong oral and written communication and presentation skills.
  • Strong human relations skills to effectively interact with leadership and management, peers, business partners and vendors.
  • Skilled at systems, creative, critical and analytical thinking, decision making and problem solving.
  • Demonstrated understanding of the standards and deliverables to ensure integrity of the systems engineering process.
  • Knowledge of internal area applications.
  • Demonstrated skills at hands-on communication, collaboration and leadership.
  • Skilled at influencing and motivating individuals and teams.
  • High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

  • Bachelor's degree.

  • Knowledge of BCBS computer methodologies.

  • Advanced knowledge of multiple business areas.

  • Technical Certification.

Compensation and Benefits:

Pay Range: $88,600.00 - $117,400.00 - $146,200.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

  • Medical, dental, and vision insurance
  • Life insurance
  • 401k
  • Paid Time Off (PTO)
  • Volunteer Paid Time Off (VPTO)
  • And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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