A Career of Your Calling

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

Blue Cross and Blue Shield of MN is hiring a Business Analyst on our Behavioral Health (BH) team in Eagan, MN. In this role, you will partner with leadership and product teams to ensure alignment and promote cohesive efforts. You will gather, document, and analyze business requirements for BH initiatives, develop business cases, and present recommendations to stakeholders. The position involves collaborating on vendor-related projects to integrate BH processes, supporting process improvements and training for the BH UM team, and working independently and cross-functionally to deliver solutions in an agile environment.

The ideal candidate has 3+ years of Business Analyst experience with a strong understanding of business operations and claims processes, with proven experience in gathering and analyzing requirements. Excellent communication and relationship-building skills are essential, along with the ability to manage multiple priorities and work independently. Experience in Behavioral Health and Utilization Management is preferred, and familiarity with agile methodologies is a plus.

Your Responsibilities

• Partner with operations management and key business partners to define, create, identify trends and generate reporting to be used to accurately monitor, measure, and analyze business performance and key metrics.
• Act as SME on special projects and initiatives. Role will vary depending on project but could include project lead, SME, or contributor.
• Develop functional and visual prototypes with operations management to define requirements.
• Design, develop and test system business intelligence solution components.
• Mentor business user in business intelligence report navigation, interactions and usage.
• Identify enhancements and updates as needed to keep reporting current and relevant.

Required Skills and Experience

• 3+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Demonstrated ability to present complex technical information to non-technical audiences and executives.
• Experience identifying KPIs with customers and leveraging to build out dashboards utilizing KPIs and other supporting analytic views.
• Demonstrated ability to managing deadlines and workload, and multiple complex projects.
• Attention to detail.
• Genuinely team and customer focused.
• Strong analytic and problem-solving skills.
• Demonstrated ability to design, evaluate and interpret complex data solutions based upon technical, business and industry knowledge.
• Demonstrated oral/written communication and presentation skills to effectively communicate business and complex technical information to non-technical audiences.
• Demonstrated ability to influence, motivate and lead individuals and teams/units in analytical software development solutions.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's degree.
• Strong understanding of business operations and claims processes.
• Proven experience in requirements gathering and analysis.
• Excellent communication and relationship-building skills.
• Ability to manage multiple priorities and work independently.
• Experience with Behavioral Health and Utilization Management processes preferred.
• Familiarity with agile methodologies is a plus.
• Clinical background preferred.

Compensation and Benefits:

Pay Range: $67,200.00 - $89,100.00 - $111,000.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.