About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

This position is responsible for development, implementation and delivery when a product line is created or modified requiring updates to the operational business systems. Responsible for in-depth research and analysis to identify system and business rule changes and/or new requirements to the benefit and product data to ensure data integrity and regulatory compliance. This position functions as a business systems subject matter expert supporting Product Management, Law Services, Sales, Marketing, Membership, IT and across other divisions within Operations on various projects and work assignments.

A Day in the Life:

• Primary management and coordination of business requirements, coding and testing of the operational business systems in relation to new and updated products and documents developed in compliance with State and Federal regulations.
• Collaborates with business stakeholders and IT counterparts to identify needed operational business system changes and recommend solutions to resolve system deficiencies or system changes and/or additions.
• Develop requirements and test cases to ensure accuracy and timely implementation.
• Designs, codes, tests, perform SQL queries, and regression testing of operational systems and business changes (including business requirements and acceptance testing) to support the business units.
• Develop and maintain standardized methods and documentation of implementation procedures to ensure an effective, consistent and integrated customer experience.
• Development of formal documentation and training materials as well as provides direction to business units and users.
• Manages the resolution of issues escalated from counterparts enterprise-wide.
• Serves as a mentor to team co-workers.

Nice to Have:

• Bachelor’s degree
• Strong knowledge of the operational business systems functionality.
• Experience with development of formal processes and methodologies.
• Proven ability to handle a variety of assignments at the same time.
• Previous knowledge of mapping benefit and non-benefit data.
• Experience with coding (C# and Javascript preferred)
• Knowledge of Medicare Part D
• Experience working with large datasets

Required Skills and Experiences:

• 5 years related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Demonstrated organizational relationship management skills.
• Strong problem solving skills, conflict resolution, facilitation and negotiation skills.
• Excellent written and verbal communication skills.
• Self-motivated, ability to work independently, and demonstrated ability to work under tight time frames.
• Strong experience with the MS Office suite of products and SQL querying.

Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.