A Career of Your Calling

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

The Leave Program Analyst Associate plays a vital role in driving the operational success of leave of absence (LOA), disability, and ADA accommodation programs. This position ensures compliance, consistency, and a positive employee experience through close collaboration with HR teams—including Employee Relations, HRIS, Benefits, and Payroll—as well as our Third-Party Administrator. The ideal candidate brings a strong interest in Human Resources, with a focus on safety, total absence management, disability, and workers’ compensation administration.

Your Responsibilities:

• Administer leave and accommodation programs, supporting employee well-being and ensuring smooth, compliant processes.
• Respond to inquiries regarding STD, LTD, FMLA, ADA, and workers’ compensation with clear, accurate, and empathetic communication via email, phone, and case management systems.
• Coordinate with HR and Third-Party Administrator to ensure timely and accurate processing of payroll, leave, and accommodation transactions.
• Proactively gather real-time data and statistics, analyze trends, and identify actionable insights for process success and decision-making.
• Manage workflow events and data entry using systems like Workday and other HR platforms.
• Provide administrative support including inbox management, mailing, filing, and case documentation.
• Assist LOA Specialist, Employee Relations, HR Business Partners, and leaders with leave, return-to-work, accommodations, and workers’ compensation cases.
• Conduct user acceptance testing (UAT) and participate in audits to ensure system and program effectiveness.
• Contributes to cross-functional workgroups focused on improving leave and accommodation programs
• Perform other duties as assigned.

Required Skills and Experience

• 2+ years' related experience or Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field. All relevant experience including work, education, transferable skills, and military experience will be considered.
• Advanced proficiency in Microsoft Excel (pivot tables, xlookup, charts, etc.).
• Strong verbal and written communication skills with the ability to explain moderately complex topics clearly.
• Excellent organizational skills and attention to detail; ability to manage competing priorities.
• Demonstrated ability to work effectively with others, establish and maintain strong working relationships throughout the organization and within the team.
• Uphold strict confidentiality and privacy standards, including HIPAA compliance.

Preferred Skills and Experience

• Interest in Human Resources with a focus on absence management, disability, and workers’ compensation.
• Basic knowledge of HIPAA, ADA, and federal/state/local leave laws.
• Basic accounting skills.
• Experience with TeamDynamix (TDX) or similar case management software.
• Experience with Workday or similar HRIS systems.
• Curiosity and comfort working at the intersection of people and data.

Compensation and Benefits:

Pay Range: $60,000.00 - $67,500.00 - $83,100.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life insurance
• 401k
• Paid Time Off (PTO)
• Volunteer Paid Time Off (VPTO)
• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week – most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: talent.acquisition@bluecrossmn.com.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.