A Career of Your Calling

About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

How Is This Role Important to Our Work?

The Human Resource Business Partner (HRBP) role is pivotal in driving HR initiatives and enhancing operational efficiency. This position partners with supervisors, managers, and associates within their assigned business units to achieve business outcomes. The HRBPs responsibilities span both administrative and strategic domains, including benefits administration, employee relations, training, performance management, onboarding, policy compliance, and recruitment. The HRBP will collaborate closely with Human Resource Business Partner (HRBP) leadership, HR peers, Employee Relations (ER), Total Rewards, HR operations, organization effectiveness, and Talent Acquisition to support designated areas effectively.

Job Duties:

• Build and maintain strong relationships with associates, supervisors, and managers.

• Participate in developing HR objectives and systems, including metrics and reports.

• Assist associates and managers with total rewards inquiries as a first escalation point after AskHR.

• Provide advice and guidance on performance management, talent management, succession planning, compensation, coaching, talent reviews, and lower-tier employee relations issues.

• Suggest new procedures and policies to enhance employee experience and HR efficiency.

• Ensure compliance with local and national employment laws.

• Coordinate new-hire onboarding, ensuring an exceptional first-day experience for managers and above.

• Handle administrative tasks for offboarding and exit interviews, including HRIS data entry and audits.

• Conduct fact-finding for associate concerns, conflicts, or complaints, and collaborate with other HRBPs and ER Partners to provide effective resolution recommendations on less complex cases.

• Address employee concerns, provide guidance on HR policies, and promote engagement.

• Partner with HR centers of excellence to build management capability, develop individuals and teams, and facilitate an inclusive environment that reflects Blue Cross values.

• Maintain accurate employee records, generate HR reports, and manage Workday changes/movements.

• Review reporting alignment and assist in timely updates of Workday data following organizational changes.

Your Experience and Attributes:

• Strong knowledge of HR best practices and employment laws.

• Excellent communication, interpersonal skills, ethics, and cultural awareness.

• Ability to handle confidential information with discretion.

• Strong organizational and multitasking abilities.

• Ability to work autonomously.

• Advanced proficiency in HRIS (Workday) and other HR-related software.

• Problem-solving and conflict resolution skills.

• Thorough knowledge of HR procedures and policies.

• Proven success working in an HR department.

• Resourceful mindset and strong attention to detail.

• Experience with employee engagement and retention strategies.

• Proven track record of managing complex HR projects.

• Strong presentation and training facilitation skills.

Basic Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field.

• 3 or more years of experience in human resources, with a focus on generalist functions.

Preferred Qualifications:

• HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR).

• Experience in a similar industry or company size.

Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talent.acquisition@bluecrossmn.com.

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.