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Chief Information Officer

Hybrid | Eagan, Minnesota
Job ID: R0004379 Career Area: Information Technology Date Posted: 01/29/2024
About Blue Cross

Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We’re committed to reinventing health care to improve health for our members and the community. We hope you'll join us.

We are driven by our leadership commitments to accelerate change, grow resiliently, and invite authenticity. Our culture is built on these pillars, and we are looking for a talented individual who shares our vision.

We have been serving Minnesotans for over 90 years and take pride in providing quality health insurance to our members. We are dedicated to advancing diversity, equity, inclusion and belonging, fostering an environment where everyone feels welcome, included, and valued.

Reporting to the Chief Operating Officer (COO), the Chief Information Officer (CIO) is accountable for the overall leadership and operations management of the business technology, cybersecurity, data & analytics and procurement & vendor management divisions. The ideal candidate will possess a strong background in technology leadership and a proven track record of successfully driving operational efficiency, identifying and executing cost savings measures, driving business growth and implementing new solutions.


  • Technology Leadership: Provide strategic leadership, vision and day-to-day direction for role accountabilities, ensuring alignment with business goals and objectives. Lead the Digital team, Product Development, Infrastructure and Cloud Technologies, Cybersecurity, Data & Analytics (including AI) and Procurement & Vendor Management.

  • Technology Management: Oversee all product design and changes in system architecture. Ensure the consistent delivery of reliable and high-quality technological services and solutions.

  • Data & Analytics: Oversee the development of advanced analytics and data-driven intelligent insights across the enterprise.  Ensure the delivery of market-leading analytic capabilities as required by internal business partners and external groups and stakeholders.

  • Cybersecurity and Data Privacy: Oversee the implementation of robust cybersecurity measures to protect sensitive healthcare data and ensure compliance with data privacy regulations.

  • Procurement and Vendor Management (Enterprise Business Partnerships & Negotiations): Evaluate and manage relationships with enterprise vendors and partners to ensure the successful integration of third-party solutions.

  • Drive financial management, remediation and cost mitigation efforts across the function while working in a matrixed environment.

  • Proactively initiate and drive change in processes, tools and capabilities that increase operational efficiency and effectiveness.

  • Budget Management: Oversee the technology budget, identifying cost savings opportunities.

  • Team Management: Build and lead a team of high-performing leaders, fostering a culture of collaboration, innovation, efficiency, transparency and continuous learning.

  • Collaboration with Stakeholders: Work closely with cross-functional teams, including product, operations, and business development, to align technology initiatives with overall company objectives.

  • Drive constant innovation and continuous improvement while pushing the organization to deliver capabilities that enable operational efficiencies.

  • Risk Management: Identify, evaluate, and manage technological risks to the company.

Preferred Qualifications:

  • Experience: 10+ years of Information Technology Services experience, 5+ years in a leadership role including proven experience as a CIO/CTO or in a senior technology executive leadership role

  • Leadership and Communication: Exceptional leadership and communication skills with the ability to manage up to the COO, articulate complex technical concepts to non-technical business partners and stakeholders, and capable of leading and motivating a diverse IT team.

  • Ability to collaborate effectively with stakeholders at all levels of the organization.

  • Healthcare Expertise: Strong understanding of healthcare systems, regulatory requirements, and industry standards.

  • Technical Skills: Proficiency in a wide range of technologies, including but not limited to cloud computing, data analytics, artificial intelligence, and mobile applications.

  • Education: Bachelor's or advanced degree in Computer Science, Information Technology, or a related field.

Make A Difference

Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S.

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.
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