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IT Process Consultant Assoc. Affilate Company Job

Date: Feb 28, 2019

Location: Eagan, Minnesota, US, 55122

Company: Blue Cross and Blue Shield of Minnesota

About Blue Cross



At Blue Cross and Blue Shield of Minnesota, we are developing industry-leading strategies every day that make a healthy difference in people’s lives. Blue Cross has a legacy of improving health through innovation because we believe that everyone should have the opportunity to live the healthiest life possible. Chartered in 1933 as the state’s first health plan, we’ve been serving the health care needs of Minnesotans for more than 80 years.



Blue Cross supports you with competitive pay and a comprehensive benefits package. Many Employee Resource Groups are active in the company, promoting inclusion and helping us meet the diverse needs of our workforce and our members. Join us, and enjoy a work environment where all employees are respected and valued — a workplace honored with a perfect score on the Human Rights Campaign Corporate Equality Index for 2017. Find your place at a company that cares.



 


Description Summary

Demonstrates exposure to basic knowledge of at least one IT process as well as related roles/responsibilities and supporting technologies. Collaborates with IT management and staff, technology vendors, and stakeholders to perform responsibilities to align with the strategic process direction and to enable process execution with emphasis on continued efficiency, effectiveness, integration, compliance and quality.

Accountabilities


  1. Utilizes existing project plans, proposals, and charters to assist in achieving service objectives related to process improvement.

  2. Analyzes information to assess gaps to solve routine or standard problems.

  3. Details the documentation of processes, reports, graphs and data for customers including multiple levels of process stakeholders. 

  4. Assists with the implementation of process maturity roadmaps, performance goals and metrics. 

  5. Executes day-to-day operations of the processes within scope.

  6. Participates in the adoption of processes through the development of awareness, communication and training materials that target a wide variety of audiences to ensure the successful implementation of initiatives.

  7. Researches and stays abreast of best practices to maintain standards and deliverables to ensure the integrity of the development process.

  8. Receives instruction, guidance and direction from others.


Requirements


  • Bachelor's degree and 1 year of experience with process execution and/or process metrics and reporting or 4 years of related experience in lieu of a degree.

  • Knowledge of process mapping skills including the ability to assess internal and external practices.

  • Experience in process improvement work.

  • Knowledge of continuous quality improvement methods and processes.

  • Developing the ability to leverage understanding of the business, industry, best practices and IT’s performance. 

  • Developing a basic understanding of the standards and deliverables to ensure integrity of the systems engineering process.

  • Developing interpersonal/team skills to effectively interact and collaborate with others.

  • Developing the ability to bring a different perspective to situations and challenge the status quo.

  • Acquiring basic knowledge of ITIL and Lean/Six Sigma tools and methodologies.

  • Proficient in the use of PowerPoint, Word, Excel, Visio, and MS Project.


Preferred Requirements


  • Bachelor’s degree in Computer Science.


FLSA Status

Exempt

Blue Cross Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



Make a difference



Thank you for your interest in Blue Cross. Be part of a company that lets you be you — and make a healthy difference in people’s lives every day



Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association


Nearest Major Market: Minneapolis

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